Solving real problems.
Driving real impact.

We are Fidelity Labs, Fidelity Investments’ in-house fintech incubator. We respond to our customers’ most complex challenges with new solutions—and bring these to scale.
How we do it
Hard problems
We identify meaningful challenges and assess business viability.
Real customers
We test our ideas with customers to learn more about their needs.
Measurable results
We ship new products—and scale up the most promising ones.
What is fintech, and why is it important?

Fintech is the future of finance, powered by technology. By bridging these two worlds we can level the playing field and improve financial wellness for more people, making a difference for the diverse set of customers, businesses, and financial institutions we serve.

See our work

Launches, milestones, facts
We built a fresh approach to achieving savings goals, opens in new window.
We introduced design thinking to the firm.
We created guidance to find the right Medicare plan, opens in new window. for you.
We launched a program to help grads tackle student debt, opens in new window..
We’ve worked with Stanford d.school and MassChallenge.
We ran Fidelity’s first social channel (yep, @Fidelity, opens in new window. was a Labs thing).
We designed a better call experience—no more phone trees!
We built secure storage, opens in new window. for life’s most important documents.
We designed training for associates to transition to tech roles.
Open positions
Fidelity Labs: Senior Infrastructure Engineer
Fidelity Labs is looking for a Senior Infrastructure Engineer to join a newly founded startup building innovative technology for financial advisors and their clients. This role will be hands-on building the technology, architecture and dev ops infrastructure of world class web applications.
Fidelity Labs: VP, Data Science
Fidelity Labs is looking for a VP, Data Science to join a new startup focused on building innovative technology for financial services, with an expertise in artificial intelligence. This role will own the data science strategy and roadmap, working with a data science team, responsible for the design, implementation, testing and delivery of data science for a new product offering.
Make your next big move.